Privacy Policy

Effective Date: September 30, 2024

This Privacy Policy explains how Burkensyme, LLC (registered in California, USA) and Burke and Syme Ltd. (registered in Scotland, UK) (collectively referred to as “we,” “us,” or “our”) collect, use, disclose, and protect your personal information. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users of our website and services:

1.1 Personal Information

Personal information refers to information that can identify an individual, such as:

• Name
• Email address
• Phone number
• Billing address
• Company name
• Payment information (collected via secure third-party processors)

1.2 Non-Personal Information

This includes information that cannot be used to identify an individual, such as:

• Browser type and version
• Device information
• IP address
• Website usage data (e.g., pages visited, time spent on the website)
• Cookies and tracking technologies

2. How We Use Your Information

We may use your information in the following ways:

• To provide and maintain our services
• To communicate with you regarding inquiries, quotes, or project updates
• To process payments for services
• To improve website functionality and user experience
• To comply with legal obligations
• For marketing purposes, including sending newsletters or promotional materials (with your consent)

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your personal information in the following instances:

• Service Providers: We may share information with trusted third-party vendors who assist in operating our website and delivering our services (e.g., payment processors, hosting providers, email marketing platforms).
• Legal Compliance: We may disclose information if required by law or in response to valid legal requests from authorities.
• Business Transfers: If Burkensyme, LLC or Burke and Syme Ltd. is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather information about website performance. You can control the use of cookies through your browser settings.

5. Your Data Protection Rights

As a user, you have the following rights regarding your personal information:

• Access: You may request a copy of your personal data we hold.
• Rectification: You can request that we correct any inaccurate or incomplete data.
• Erasure: You can ask us to delete your personal data under certain conditions.
• Restriction of Processing: You have the right to request a limitation on the processing of your data.
• Data Portability: You can request that we transfer your data to another organization.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes.

If you are in the European Union or the UK, you are entitled to these rights under the General Data Protection Regulation (GDPR). If you are in California, you have rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, please contact us at privacy@burkensyme.com.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Given that we operate in both the USA and the UK, your personal information may be transferred to, stored, or processed in countries outside your own. By providing us with your personal data, you consent to these transfers.

We use appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure that your personal information is adequately protected in these cross-border transfers.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to remove the data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Burkensyme, LLC
Email: privacy@burkensyme.com
Address: 123 Creative Lane, California, USA

Burke and Syme Ltd.
Email: privacy@burkensyme.com
Address: 456 Innovation Road, Edinburgh, Scotland, UK

11. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to Know: You have the right to request information about the personal data we have collected about you, including the categories of personal information, the sources of that information, the purposes for collecting it, and the third parties with whom we share it.
• Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: Although we do not sell your personal information, California residents have the right to opt out of any potential sale of their personal information in the future.
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights under the CCPA.

California residents can submit requests to exercise their rights by contacting us at privacy@burkensyme.com or using the designated form available on our website.

12. Do Not Track Signals

Some web browsers may transmit “Do Not Track” signals. Our website does not currently respond to Do Not Track (DNT) signals. You can adjust your browser settings to block or manage cookies and tracking technologies if you prefer.

13. Retention of Personal Data

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required by law. When your personal data is no longer necessary, we will securely delete or anonymize it.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

15. Legal Basis for Processing Personal Data (UK GDPR)

Under the UK GDPR, we process personal data based on the following legal grounds:

• Consent: We may process your personal data if you have given explicit consent for specific purposes, such as receiving marketing communications.
• Contractual Necessity: We process personal data when it is necessary to fulfill a contract with you or to take steps prior to entering into a contract.
• Legal Obligation: We may process your data where it is necessary to comply with legal obligations.
• Legitimate Interests: We may process your data when it is in our legitimate business interests to do so, provided it does not override your rights and interests.

16. Data Protection Officer (DPO)

If required by applicable data protection laws, we will appoint a Data Protection Officer (DPO). In the absence of a DPO, please contact us at privacy@burkensyme.com for any inquiries regarding data protection.